Privacy policy

Privacy Policy

This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from the Site.

Collection and Use of Personal Information

When you visit the Site, we collect information about your device, your interaction with the Site, and necessary details to process your purchases. We also collect information when you contact us for customer support. Below are details of the types of Personal Information we collect and the reasons:

• Device Information

  • Purpose of Collection: To load the Site accurately for you and to perform analytics to optimize our Site.
  • Source of Collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Personal Information Collected: Includes web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.

• Order Information

  • Purpose of Collection: To provide products or services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen for potential risk or fraud, and provide information or advertising based on your preferences.
  • Source of Collection: Directly collected from you.
  • Personal Information Collected: Includes name, billing address, shipping address, payment information, email address, and phone numbers.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by visiting:

• Facebook
• Google
• Bing

For more details on how targeted advertising works, visit the NAI's educational page.

Cookies

A cookie is a small file downloaded on your device when visiting our Site. We use various types of cookies to enhance your browsing experience by remembering your preferences and to perform analytics. For detailed information on the cookies we use, refer to Shopify's cookie policy.

Your Rights

As a resident of the EEA, you have rights under the GDPR to access, update, or request deletion of your Personal Information. Canadian residents and those in other regions also have similar rights under applicable local laws.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at canbe@canbebyx.com.

Last Updated: 04/17/2024